June 2025 Intake – Apply Now
We’re proud to be partnering with Service Tasmania to manage their Fixed-Term and Casual Employment Register, supporting recruitment for Customer Service Consultant roles across the state.
If you have a passion for helping people and want to contribute to your community by delivering essential government services, we want to hear from you.
About the Role
As a Customer Service Consultant, you’ll be the first point of contact for Tasmanians accessing a wide range of government services. Working from a Service Centre or the Contact Centre, you’ll assist customers in person or over the phone with a variety of transactions and enquiries.
This is a fantastic opportunity to gain meaningful experience in a government environment, whether you're early in your career, returning to the workforce, or seeking flexible employment.
Locations
We are currently seeking expressions of interest across:
- Hobart and Southern Tasmania
- Launceston and the North
- Devonport, Burnie and the North West
- Delivering accurate, friendly and efficient customer service
- Processing transactions and handling customer enquiries
- Managing confidential information with care and professionalism
- Using a range of systems and tools to support customer interactions
- Working collaboratively in a supportive team environment
- Complete a brief screening chat after applying
- Provide two professional referees
- Participate in a competency-based interview and role play
- Undertake skills testing and a functional assessment
- Be willing to undergo a National Police Check prior to commencement
- Previous experience in customer service, retail, or contact centres
- A current driver licence (for mobility between service sites if needed)
- A chance to join a respected, customer-focused government service
- Ongoing support and training provided
- Flexible, fixed-term casual opportunities with variety
- Make a real difference in your community
Interested?
Apply now and complete the screening chat to join the register. We’re reviewing applications in the lead-up to our June 2025 intake .
Have questions? Reach out to our team – we’re happy to help.
